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Microsoft Enterprise VOIP and Instant Messaging Architecture
A simpler way...Twice the features at 30% lower cost over Typical VOIP PBX Systems

Office Communications Server 2007 and Gilham Consulting delivers streamlined communications for your users so they can find and communicate with the right person, right now, from the applications they use most. 

Whether integrating instant messaging and presence with your existing PBX system...or providing a complete SIP 2.0 VOIP call management infrastructure with the flexibility of hard and soft phones...Office Communications Server 2007 answers the call in a flexible, modular way! 

Helping you do it right the first time -- Gilham Consulting

On time, On Budget...

Ask about Gilham Consulting's Fixed Priced Office Communications Server 2007 Installation service offering available for Q3 2008. Act Now!
 

See how we can help your business by contacting us today.

Beyond Instant Messaging - Video, Voice, Agility, Flexibility

Gilham Consulting provides a complete VOIP and Unified Communications solution using Nortel and PolyCom Products hard phones, computer integrated USB phones, and softphones that run only from your PC.

Standalone or PC Integrated (USB) Phones

 
For a standalone SIP phone, the Nortel 8540 provides OCS 2007 presence and contact integration. It also includes a biometric fingerprint reader for enhanced security

 

 
The USB 8501 provides users with a traditional phone handset while integrating the PC and phone.

The USB 8502 provides wireless headsets with bluetooth connectivity to the users PC or the standalone 8540.

Computer Based Software Phone - Office Communicator 2007

Take the tour See Office Communicator 2007 (runs on Vista, XP, Terminal Services) in action in this immersive 10-part tour.   Communicator Web Access See how to stay connected when you are on the road.   Communicator Mobile See how Communicator Mobile provides rich communications capabilities to Windows Mobile devices.

Unified IP Gateway for Exchange and OCS

For Exchange 2007 and Office Communications Sever 2007 we utilize Intel Dialogic IP Gateways for voice, fax, automated attendant (with Active Directory integration), and PBX integration.  To help customers understand the different roles that Exchange and OCS server

Office Communications Server 2007 Provides:

• SIP Hard and Soft Phone Management
• Call routing
• Public IM connectivity (Yahoo, Live, AOL)
• Microsoft Office Communicator is the Instant Messaging, Video Conferencing, VOIP, Soft Phone for the PC.  Also integrates with standalone SIP, Cisco, or PBX hard phones.
• Communicator client can be licensed for IM/Video only...leveraging your existing PBX or Cisco Call Manager Integration.
• Works with clients inside the corporate firewall.
   

Exchange 2007 Provides:

• Auto Attendant (Speech Recognition tied to Active Directory names)
• Inbound Faxing (with individual DID support)
• Voicemail greeting, recording, routing
• EMail to Voice...Call for email.
    

Live Communications Server 2007 Provides:

• Give presentations with better integration than WebEx or Citrix's Go-To-Meeting.
• Archive presentations and conference calls for on demand access.
• Remote IT Support through the firewall with screen sharing
• Integrates with major conference call services (MCI, Intercall, etc.) for integrated conference call reservations.
• For external use (outside the firewall) connectivity on a subscription basis through Microsoft Volume Licensing.

Note - The same IP gateways can be used for Exchange or OCS features. 
 

Extends Instant Messaging to Windows Mobile and BlackBerry

The 2007 version of Microsoft Office Communicator Mobile is an enterprise messaging client for mobile devices. Extending the reach of Microsoft Exchange Server 2007 and Microsoft Office Communications Server 2007, the 2007 version of Office Communicator Mobile delivers anywhere access, rich presence, and enterprise instant messaging (IM) that helps people quickly find and communicate with each other. The 2007 version of Office Communicator Mobile is designed with a similar look and feel to the desktop version of Microsoft Office Communicator 2007. By taking advantage of existing infrastructure investments, the 2007 version of Office Communicator Mobile minimizes cost while making it easy to deploy, manage, and scale.

Note - Blackberry provides Office Communications Server 2007 Integration included with RIM Blackberry Enterprise Manager (BES).

 
Office Communications Server 2007 and Exchange 2007 PBX Integration supported using a direct SIP connection (no PBX IP gateway needed)

IP PBXs are also supported by Microsoft Unified Messaging. Below table shows the IP PBXs that are supported using a direct SIP connection to Office Communications Server 2007 (OCS 2007) and Exchange Server 2007 unified communications features.

Vendor	PBX Model	Required version
Avaya	Communications Manager	4.0.1
Cisco	Call Manager (CCM)	5.0, 5.1, 6.0
Interactive Intelligence	Customer Interaction Center	2.4
Mitel	3300 CXi, CX / MXe	7.1 UR2
Nortel	Communication Server 1000	5

Office Communications Server 2007 and Exchange 2007 PBX Integration Supported with an AudioCodes IP gateway

PBX manufacturer	PBX model/type
Alcatel	OmniPCX 4400
Astra	M1000, M2000
Avaya	Definity G3
Avaya	Magix/Merlin
Avaya	S8300
Avaya	S8700
Avaya	IP Office
NEC	Electra Elite
NEC	NEAX2400
NeXspan	S
Nortel	Communication Server-1000M, 1000S, 1000E
Nortel	Meridian 11c, 51c, 61c, 81c
Panasonic	KX-TES824, KX-TEA308
Panasonic	KX-TDA30, KX-TDA100, KX-TDA200, KX-TDA600
Shortel	IP Telephony System
Siemens	HiCom 150E
Siemens	HiPath 3550
Siemens	HiPath 4000
Tadiran Telecom	Coral Flexicom, Coral IPX

Office Communications Server 2007 and Exchange 2007 PBX Integration Supported Using a Intel DMG1000 Series Media Gateway Models

Vendor	PBX model/type
Alcatel	Omni PCX 4400
Avaya	Definity G3 S8100, S8300, S8700, and S8710 (Communications Mgr SW V2.0 or later)
Intercom
Mitel	SX-200D, SX-200 Light, SX-2000 Light, SX-2000 S, SX-2000 VS, SX-200 ICP
NEC	2000, 2400, 2400 IPX
Nortel	Meridian 1 - Option 11, 21, 21A, 51, 61, 71, and 81
	Meridian SL1 - Generic X11, Release 15 or later
	Nortel Communication Server - 1000M, 1000S, 1000E with V3.0 or later
Nortel	SL 100
Siemens	HiCom 300E CS
Siemens	HiCom 300E (European)
Siemens/ROLM	8000 (SW release 80003 or later)9000 (All versions)
	9751 (All versions of SW release 9005)
	9751 (SW release 9006.4 or later)
Siemens	HiPath 4000
Ericsson	MD110
Toshiba	CTX (SW version AR1ME021.00)
Others	Analog connectivity using either Inband DTMF or SMDI

Office Communications Server 2007 and Exchange 2007 PBX Integration supported using a low-density Dialogic DMG2000 series IP gateway

Vendor	PBX model	Required version	Protocol signaling
Alcatel	Omni PCX 4400	Version 3.2.712.5	T1 Q.SIG
			E1 Q.SIG
Avaya	Definity G3	Version 3 or later	T1 CAS
Avaya	S8500	Manager SW V2.0 or later	T1 CAS
			T1 Q.SIG
			E1 Q.SIG
Ericsson	MD110	Release MX1 TSW R2A (BC13)	E1 Q.SIG
Intercom			CAS (w/ SMDI serial protocol)
NEC	2400 IMX	Release 5200 Dec. 92 1b or later	CAS (w/ MCI serial protocol)
NEC	2400 IPX	R17 Release 03.46.001	T1 Q.SIG
Nortel	Meridian 1 - Option 11	Release 15 or later, and options 19 and 46 are required	T1 Q.SIG
			E1 Q.SIG
Nortel	Communication Server 1000	Version 2121, Release 4	T1 Q.SIG
			E1 Q.SIG
Siemens	HiCom 300E CS	Release 9006.4 or later (Note: North American software load only)	T1 CAS
Siemens	HiPath 4000	V2 SMR 9 SMPO	T1 Q.SIG
			E1 Q.SIG
Mitel	SX-2000 S, SX-2000 VS	LW 34	T1 Q.SIG
			E1 Q.SIG
Mitel	3300	Version 5.1.4.8	T1 Q.SIG
			E1 Q.SIG

Office Communications Server 2007 and Exchange 2007 PBX Integration Supported Using a DMG3000 Series Media Gateway

Vendor	PBX Model	Required software version
Siemens	HiCom 300	SA300-V3.05
Siemens	HiPath 4000	S.0 B4400